Every call answered. Every case qualified.
Floxo answers your firm's calls 24/7 with a natural voice agent. It asks your intake questions, qualifies the matter, books the consultation, and hands off to your team when a human is needed.
A receptionist that never misses a call
Not an IVR menu. A conversation that follows your intake process and gives your team a clean record.
Answers in seconds
No hold music, no voicemail, no missed call. Floxo picks up on the first ring, day or night.
Your intake questions
Incident type, date, location, injuries, insurance, urgency, and the details your firm needs to qualify.
Case qualification
Leads are scored against your rules, so hot matters reach your team first and unqualified calls do not waste time.
Consultation booking
Floxo checks your calendar, books the consultation, and sends confirmations and reminders.
Human handoff
A caller can ask for a person at any point. Floxo transfers with the transcript and context attached, with no bot loops.
Transcripts and recordings
Every call is logged with a transcript and recording where permitted, available for review in the dashboard.
What a call sounds like
Every call follows the same disciplined path, with room for a human whenever it matters.
Answers and discloses
Floxo greets the caller, identifies itself as the firm's virtual intake assistant, and gives any required recording or AI disclosure.
Asks your intake questions
The conversation follows your script, in a natural order, with follow-up questions when an answer is unclear.
Qualifies and scores
The matter is checked against your criteria and scored. Urgent or high-value matters are flagged immediately.
Books or transfers
Qualified callers are booked on your calendar. Callers who need a person are transferred with full context.
Syncs the record
Contact, matter type, transcript, score, source, and consent are written to your CRM or case management system.
Floxo
Thanks for calling Hartwell & Associates. This is the firm's virtual intake assistant, and this call may be recorded. How can I help?Caller
I was in a car accident yesterday and I'm not sure what to do next.Floxo
I'm sorry to hear that. Are you safe right now, and have you been seen by a doctor?Caller
Yes, I went to urgent care. The other driver hit me from behind.Floxo
Thank you. Based on what you shared, this sounds like a matter the firm handles. I can book a free consultation for tomorrow at 10:30. Would that work?Illustrative script. Greeting, questions, and routing are customized for your firm.
Your team steps in when it matters
Floxo is not a wall between your firm and its clients. It handles the repetitive front door and gives your team the context to take over quickly.
Security and complianceAnswers calls, updates your systems
Floxo writes the conversation and the intake data into the tools your team already uses.
Voice intake questions
Will callers know they are talking to AI?
Yes. Floxo identifies itself as the firm's virtual intake assistant and gives any required disclosure. You control the exact greeting and disclosure language.
Can it handle after-hours and overflow?
Yes. Floxo answers when your team is closed, on lunch, or already on another call. You can set exactly when it answers and when your team should pick up first.
What happens if the caller is upset or asks for a person?
Floxo transfers to your team with the transcript and context attached. You can also configure an escalation path for urgent matters.
Does it work with our phone number?
Yes. Floxo can answer on a new number, forward from your existing line, or handle overflow after your front desk. We configure the routing with you.
Can we customize the voice and script?
Yes. You choose the voice, greeting, questions, qualification rules, and booking behavior. We test with real scenarios and tune before launch.
How is pricing determined?
Pricing is scoped to your call volume, practice areas, and integrations. Book a demo and we will send a clear quote before anything starts.
Hear it on your firm's scenario
Book a 15-minute demo and we will run a live voice intake, then show you the transcript, qualification, booking, and CRM record.