AI Voice & Text Intake for PI Law Firms: Close More Cases Without More Overhead
An intake system that answers every call and message 24/7, qualifies the case, books the consultation, and syncs to your CRM, so your team can focus on winning.
Personal injury law firms lose 40% of potential cases because of slow intake response times and manual lead qualification. Floxo is an AI intake system built specifically for PI firms. It handles lead intake 24/7, qualifies every case instantly, and automates follow-up, so your team focuses on winning instead of data entry.
The AI System That Runs Your PI Firm's Lead Engine
Floxo is a purpose-built AI intake system for personal injury law firms. It handles the entire lead lifecycle, from initial intake through qualification, follow-up, and case assessment.
Instant Lead Intake
24/7 automated intake that captures and categorizes every lead immediately
Smart Qualification
AI-powered qualification scoring based on case type, damages, and liability factors
Automated Follow-Up
Multi-channel follow-up sequences that never let a lead go cold
Case Management Integration
Smooth sync with your existing CRM and case management software
Results PI Firms See With Floxo
Lead Response Time
Under 5 min
Qualification Accuracy
90%+
Cases Closed per Month
3x
Admin Time Saved
20+ hrs/wk
From First Ring to Signed Retainer
Here's exactly how the system works, step by step. When a client calls your firm, the AI voice receptionist answers, qualifies, scores, alerts your team, and follows up, automatically, 24/7. You never have to explain this to anyone again. Just point them here.
Call Comes In
A potential client calls your firm's number, day or night. Even at 11 PM or on a weekend, the line is always open.
AI Answers Instantly
No hold time and no 'press 1' menus. The AI picks up immediately, greets the caller professionally, identifies itself as an automated assistant, and starts the intake conversation.
Qualifies in Real Time
It asks your exact pre-configured questions: accident type, injury details, location, and contact info. Every caller gets the same complete intake, with no missed questions or incomplete records.
Captures & Scores
Every answer is transcribed, structured, and automatically scored hot/warm/cold, so you instantly know which leads deserve immediate attention.
Dashboard Updated
The lead appears in your dashboard the moment the call ends, with the transcript, contact details, and score. Zero manual data entry.
Attorney Alerted
If the lead scores hot, your attorney gets an SMS and email with a summary within seconds, so they can call back while the lead is still engaged.
Auto Follow-up
Calls that don't convert on the spot enter automatic follow-up sequences (24h, 48h, 72h). No lead is ever forgotten or goes cold.
Human Handoff
If the caller asks for a real person, the AI transfers the call with full context. Your team picks up already knowing the case, with no dead ends or bot loops.
Bar-Ready by Design
The system is built with ethics rules and caller experience in mind, so it's a trust advantage, not a liability.
AI Disclosure
Callers are told they're speaking with an automated assistant, consistent with ABA Formal Opinion 512 and state bar guidance.
Recording Notice
Callers are notified when calls are recorded, in line with two-party consent rules where required.
Privacy & Privilege
Medical details are handled with secure transmission, storage, and retention controls.
Human Handoff
Any caller can reach a real person. The AI transfers with full context and no bot loops.
A Missed Call Is a Missed Case
Every unanswered call is a client someone else signs. Here is what recovering even a few of them looks like.
What A Missed Call Costs
- •After-hours callers hang up and call the next firm.
- •Most PI firms miss 20–30% of inbound calls during busy periods.
- •One signed case can be worth tens of thousands in firm fees.
- •Slow follow-up loses leads that were ready to talk.
What It Returns
- 50 calls handled/month50
- Become signed clients (conservative 20%)10/year
- Average firm fee (30–40% of a $60K case)~$18K
- Fees from those clients~$180K/yr
Pricing Built Around Your Firm
Every PI firm handles different volume, practice areas, and integrations. We scope Floxo to yours and send a clear quote before anything starts.
- Scoped to your call and message volume
- No hidden fees or per-call surprises
- Clear quote before you commit
Floxo Demo
Watch how Floxo automates lead intake, qualification, and follow-up for PI law firms.
Ready to Stop Missing PI Cases?
Let Floxo answer the next call, qualify the case, and book the consultation while your team focuses on the clients already signed.